For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.

Note: Trader Mode status is synced across the app and extension, but feature availability may vary, and some features are currently available only in the OKX app.3. Will my Trader Mode be disabled if I delete the wallet from the extension or app? No. Your Trader Mode will remain active, and your private key is securely stored in the Trusted Execution Environment (TEE). You can re-import your wallet anytime using your seed phrase.

No, it's not possible.3. Under what criteria can I (as an invitee) be recalled by an affiliate? As an invitee, you might be recalled if you haven't made any deposits, trades, or logged in for over 180 days.4. Can I change the signup channel to another affiliate channel? No, you aren't allowed to change the attribution of your affiliate channel once it has been assigned.5. Can I delete my account and re-sign up to attribute it to a different affiliate?

Situation 3: The referral relationship was lost This may occur if your friend: Switched devices without re-binding. Cleared browser data (cookies). Used browser incognito mode. Deleted and reinstalled the app or extension. Situation 4: Your referral code or wallet is frozen If the system detects violations, your referral code may be frozen and stop generating commissions.

When trying to trade a unique strategy with elements that cannot be combined, either with multiple expiry dates or currency pairs, the platform will show your strategy as "custom" and reveal the details when the legs are expanded.How can I re-submit an expired, canceled, or failed RFQ? After your RFQ expires, is canceled, or fails to execute, a link with the text "re-price" will appear in the "action" column.

Note: if you are the disputed party, you can't cancel an order dispute directly, but you can contact our customer support on the Dispute page to request to cancel it.Can I raise or re-raise a P2P dispute over a buy/sell transaction that happened more than 3 days ago? You can submit a re-dispute within 3 days from the order creation time if the order has been cancelled or completed. If the order is still ongoing, you can raise a dispute at any time.

You can use the correct seed phrase to re-import your wallet. The wallet account you're looking for is a derived account of the imported wallet. It's recommended to add an account under the wallet to see if the account you're looking for is in it. Your seed phrase isn't generated in the OKX wallet. You can go to the wallet app that created the seed phrase to try re-importing.5. Why do I need to back up seed phrases or private keys? How to back it up?

Re-activate your Trader Mode You can re-activate your Trader Mode by uploading your private key to the TEE (Trusted Execution Environment) to restore signing access You can check more details here: How do I enable or disable my Trader Mode?

Your collection will be verified once it has passed the review.3. What if my request for verification gets denied? Your request for verification will be denied if your collection doesn't meet the criteria for verification. If your request has been reviewed and your collection hasn't been verified, to re-apply, please wait for at least 7 business days to submit another request for verification.4. Will my verification status be canceled after the collection is verified?

If you switch devices, you'll need to re-import your wallet using your seed phrase or re-authenticate via password. Extension wallet lock: In the browser extension, Auto-Confirm only functions while the wallet is unlocked and active on the official OKX Wallet website. Once the wallet is locked, the feature is temporarily disabled and will require re-authentication to resume. You can configure lock time and enable/ disable Auto-Confirm under Settings > Wallet lock in your OKX Wallet extension.

If you relocate, you must delete the token and re-enrol once your new address is verified. No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.

Terms and Conditions The campaign (the “Campaign”) shall commence from 3 August 2023 09:00, EST to 14 August 2023, 10:30 EST. Eligible users for the reward are: New users who do not have an OKX account. Completed Identity Verification. Check your status here. Click on the "Join" button and joined successfully. Users who are eligible will successfully be given a "Ticket" to the reward which will be released during "Launch" which shall commence from 14 August 2023 10:30 EST.

Can I withdraw my funds and convert my tokens when my account is frozen, after the re-verification of my individual account? Yes.6. Can I change my name after completing identity verification? This feature is only available in certain regions. Please refer to How do I change my verified name? If you're unable to change your name manually, please contact the OKX Assistant for support.

You'll need to re-enter your card details if you want to use it again.On the web Go to okx.com and select Deposit in the navigation bar. Select the Cash tab, then select your cash currency. Select Visa/Mastercard as the deposit method. Tap Select next to your card info, then select Manage. OKX web deposit page with Visa/Mastercard and Select option Tap the remove icon next to the card you want to remove.

To get a new price from the trading bot, please cancel and re-price your demo RFQ. Please be reminded that quotes made by the trading bot WAGMI are for reference only and should not be considered as an offer to transact in digital assets nor should it be interpreted as the price you should expect when trading with real assets.