All
FAQ
Announcements
Product documents
Security audit report collection
OKX Wallet private key module audit report - 2022.10.31 The private key module of our Web3 wallet has passed a third-party safety audit : Private keys and seed phrases are only stored on user's devices. Private keys and seed phrases are not uploaded to any external server. For more information on this, check out the official announcement from Slowmist.Published on Nov 11, 2022Updated on May 29, 20267,087How can I do spot trading with the Jupyter Notebook?
How can I import OKX modules? In python-okx, there are several modules based on our REST API modules. Read our guide to learn how to import OKX modules. Trade BlockTrading Funding Account Convert Earning SubAccount MarketData PublicData TradingData Status NDBroker FDBroker To import the Trade module, you can run: 1 import okx.Trade as Trade Now you are ready to use the comprehensive features available in python-okx!5. How can I access our market data?Published on Sep 29, 2023Updated on May 29, 2026562How do I check if an email is officially from OKX via EML file?
Return-Path / smtp.mailfrom (server-observed sender) Return-path is the address used by the email server to send the message. It is more reliable than what you see from "From" but may also be spoofed. Return-path is the address used by the email server If this domain differs from the "From" address, it is a major warning sign.3. Authentication Results This section shows whether SPF, DKIM, and DMARC validations passed.Published on Nov 24, 2025Updated on May 29, 202618What's P2P Paid Ads?
For more details on the price deviation for your preferred currency, please refer to the Ad Bidding Module or the table below: Region Paid Ad Price Deviation Default 10% IDR 3.0% PHP 3.0% KHR 3.0% LAK 3.0% MMK 3.0% PKR 8.0% KES 5% ZAR 5% GHS 20% VND 3.0% UAH 3.0% KZT 3.0% KGS 3.0% GEL 3.0% AMD 3.0% TJS 3.0% MDL 3.0% BYN 3.0% AZN 3.0% VES 35.0%3. When does my Paid Ad slot go live? Your Paid Ad listing goes live at the start of the specific slot you bid on.Published on Apr 15, 2026Updated on Jun 4, 2026436What are decentralized applications (DApps)?
Most DApps share some features with traditional applications that commonly run on central cloud servers. DApps offer users some unique perks thanks to its being based on blockchain networks, as records on DApps are tamper-proof and immutable, transparent and highly interoperable.What other details that we need to know about decentralized applications (DApps)? What to make of this nerdy term of decentralized?Published on Nov 3, 2022Updated on May 29, 202630OKX DEX user guide (app)
The DEX module supports both same-chain and cross-chain swaps. Users can view real-time price comparisons, estimated gas fees, and slippage before confirming a transaction, without manually switching networks or interacting with individual DEX platforms.Boost Boost highlights on-chain activities, campaigns, and incentive-based opportunities.Published on Aug 24, 2023Updated on May 29, 20266,264Why is my OKX app not working?
Common causes include: Outdated app version Device or operating system incompatibility Too many apps running on your device Network connectivity issues Corrupted app cache or data Temporary server outages Keeping both your device and the app updated can help prevent many of these issues.Why does my OKX app keep crashing? The app may crash if there are compatibility or device performance issues.Published on Mar 16, 2026Updated on May 29, 202617OKX API FAQ
50004 is usually caused by excessive server pressure. 8, 16, and 24 am are the time points for collecting capital fees every day. At this time, the server pressure is high. It's recommended to stagger transactions at these times. If an error of 50004 is reported at other times, it can be retried later. If an order is placed with an error of 50004, it doesn't represent the actual result of the interface request. The request may succeed or fail.Published on Sep 20, 2024Updated on Jun 5, 2026139How do I place a TP/SL with Limit Order?
The trigger price is the price at which your buy or sell order becomes active on the exchange servers. In other words, once the market price reaches the trigger price you have set, your order is sent to the exchange servers for execution.What's an example of setting a TP/SL with a Limit Order?Published on May 31, 2024Updated on May 29, 2026286What is OKX keyless wallet?
When creating a keyless wallet, the private key is split into three pieces and stored on the OKX server, a user device, and either iCloud or Google Drive. You can obtain the full signature and use the wallet by using two of the private key shares when signing the transaction.Published on Aug 1, 2023Updated on May 29, 2026212What is Agent Trade Kit?
The Agent Trade Kit is a collection of servers and toolkits intended to facilitate automated or AI-assisted trading, and does not constitute financial, investment, legal, or tax advice. AI-generated actions may trigger real trades and result in significant losses due to model errors, hallucinations, inaccurate or outdated information, latency, market volatility, slippage, liquidity constraints, technical failures, incorrect parameters, or service disruptions.Published on Apr 29, 2026Updated on May 29, 20263Affiliate FAQ
Note: If the module is not visible, no rebate rate has been assigned to you. The invitee’s rebate rate ranges from 0% to 20%.5. How can invitees check trading fee rebate records?Published on Dec 4, 2024Updated on May 29, 2026728How do I get started with OKX Trade?
Unlike a centralized exchange (CEX), a DEX doesn't store users' funds or personal data on a centralized server, but instead performs on-chain activities including asset custody, orders matching, and clearing thoroughly through underlying smart contracts. Compared to CEXs, DEXs are featured with: Ease of use. No email registration or identity verification is required. Users only need to connect to a wallet to access a DEX. Complete control over assets.Published on Jul 26, 2022Updated on Jun 5, 202679How do I protect my account from Trojan horse takeovers?
Scan and upload your files Personal documents, ID images, PDFs, and wallet backups may be silently accessed and sent to remote servers. Remotely control your device Hackers may operate your computer as if they were sitting in front of it, without your awareness. Disable your antivirus software To avoid detection, some malware turns off your security tools or blocks software updates.Published on May 30, 2025Updated on May 29, 202614Why is my deposit/withdrawal suspended?
This could include smartphones, ASICs, and servers. The exact definition of a node may depend on the design and structure of the particular blockchain. A "node" in the context of blockchain can vary depending on the type of network. For example, a node in the Bitcoin network downloads the entire blockchain, verifies transactions, and mines new blocks. However, in the current state of the Bitcoin network, full nodes, light nodes, and even regular users can also be considered as nodes.Published on Aug 31, 2023Updated on May 29, 20261,049